Terms and conditions

Please read these terms before you use this website or place an order.

About these terms

These terms cover your use of advancedmusical.com, orders placed in our parts shop, and repair requests sent through this website. “We,” “us” and “AME” mean Advanced Musical Electronics, 8665 Venice Blvd, Los Angeles, CA 90034.

By using this website or placing an order, you agree to these terms. Please also read our returns and refunds policy, shipping policy and privacy policy. They are part of these terms.

Ordering parts

Prices are in US dollars and do not include shipping or sales tax. Both are shown at checkout before you pay. We collect California sales tax where required.

Your order is an offer to buy. We accept it when we ship it or mark it ready for pickup. We may cancel an order and refund you in full if a part is out of stock, if a price was listed in error, or if we suspect fraud.

Payment is by credit or debit card, Apple Pay, Google Pay or Amazon Pay, processed securely by our payment provider. We never see or store your full card number.

Product information

We describe each part as accurately as we can, including its condition. Photos may show a typical example rather than the exact part you receive.

You are responsible for confirming that a part fits your equipment before you order. If we list a model a part is known to fit, that is a guide, not a guarantee of compatibility. If you are not sure, ask us before you order.

Items listed as “Used,” “As-is” or “Untested” are sold in the condition described.

All sales are final

Parts that work as described cannot be returned or exchanged. Defective parts, wrong items and shipping damage are handled under our returns and refunds policy.

Shipping and pickup

We ship parts orders within the United States. Oversize items are available for local pickup only. Details, rates and timelines are in our shipping policy.

Repair services

Repair requests sent through this website are not a commitment by either side. After we inspect your equipment, we give you an estimate. We do not start work until you approve it.

Completed repairs carry a 90-day warranty from the date the repair is finished. The warranty covers the work we did and the parts we installed. It does not cover new faults, damage from misuse, accidents, or work done by someone else after our repair.

Please collect your equipment promptly after we tell you it is ready. Storage fees of $2 per day begin 14 days after your repair is complete. If equipment is not picked up within 90 days of the repair being complete, we may sell it, after notifying you at the contact details you gave us.

Safety

Musical and audio equipment can hold dangerous voltages, even when unplugged. Tube amplifiers in particular can store lethal charges. Only install parts if you are qualified to do so. You are responsible for installation and for any damage or injury that results from it.

Warranties and liability

Apart from the 90-day repair warranty and the defective parts terms in our returns and refunds policy, parts and services are provided without other warranties, to the extent the law allows.

To the extent the law allows, our total liability for any claim related to an order or repair is limited to the amount you paid for that order or repair. We are not liable for indirect or consequential losses, such as lost income or damage to other equipment.

Nothing in these terms limits rights you have under California or US law that cannot be waived.

Using this website

The text, photos and design of this website belong to AME or are used with permission. Please do not copy them for commercial use without asking.

Do not misuse the website, including by attempting to access it in unauthorized ways or submitting false orders or repair requests.

Governing law

These terms are governed by the laws of the State of California. Any dispute will be handled in the courts of Los Angeles County, California.

Changes to these terms

We may update these terms from time to time. The version posted on this page when you place an order or send a repair request is the one that applies.

Contact us

Questions about these terms? Call 310-559-3157, email mail@advancedmusical.com, or visit us at 8665 Venice Blvd, Los Angeles, CA 90034, Monday to Friday, 10am to 6pm.